Refund Policy

Refund & Cancellation Policy

Last Updated: 05 July 2026

At Dreams Rider Technology Private Limited, customer satisfaction is our priority. This Refund & Cancellation Policy explains the terms under which refunds and cancellations are processed.

1. Order Cancellation

• Orders can be cancelled before processing or shipping.
• Shipped orders cannot be cancelled.
• Digital services cannot be cancelled after activation.

2. Refund Policy

• Damaged or defective product.
• Wrong product delivered.
• Payment deducted but order not placed.
• Service not delivered due to technical issues.

3. Non-Refundable Items

• Change of mind.
• Customer's incorrect information.
• Misused products.
• Downloaded digital products.

4. Refund Process

Send your refund request with Order ID, Mobile Number, reason and supporting images (if any).

5. Refund Timeline

Refund approval within 3–5 business days. Amount credited within 5–7 business days.

Contact Us

Dreams Rider Technology Private Limited
Email: samalfiroz@gmail.com
Mobile: 9776668917
Website: https://dreamsrider.in